Ola Cabs / Ani Technologies — Driver denied to pick up | |||
Yesterday i have booked a ola cab from my mobile no. [protected] and the crn is[protected]. I have booked the cab to ride from beliaghata sales tax to kodalia battala, near harinavi. Just after booking, i have called the driver mr. Prasanta mondal, phone no. [protected] at 10.52 pm and he asked me to cancel the ride as that time he was near ruby and also expressed his inability to reach beliaghata sales tax point. He repeatedly asked me to cancel the ride. Then i told him that if i cancel the ride from my part it would be chargeable and i have requested him to reach beliaghata as my husband was waiting for him. After hearing this he disconnected the call and i tried again and again to contact him but failed. As i do not have any option that moment i have cancelled the ride and asked my husband to take a taxi from beliaghata. Hope, you will take proper action against that driver mr. Mondal as if we do not get service from ola, in future we have to opt for other services. If this incident occurs repeatedly, ola management will suffer huge loss and their goodwill too. Kindly take drastic action in this matter. You are requested not to charge any cancellation fee in my future ride as your driver denied to pick up and i have to cancel the ride as i do not have any other option that time. If you need any clarification or confirmation please get in touch with me over phone - [protected] / [protected] Best regards, Mahua chatterjee Was this information helpful? | |||
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+91 80 6735 0900 [Regd Office]
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Regent Insignia, #414, 3rd Floor, 4th Block, 17th Main, 100 Feet Road, Koramangala, Bangalore, Karnataka, India - 560034
Sorry to inform you I book a cab from ola cab first time cashless booking. After completion of ride driver to me to pay the amount .I was paid amt and I check application there is also amt is deducted.i complaint to ola after 24 hours company Denise the same .The also involved into with there driver .