Ola Cabs / Ani Technologies — Driver didnot reach the spot and after asking where we want to go, cancelled the booking.

We booked ola cab regn. No.[protected],
At 12:07 booked via ola online app. (Ride now) on 05.09.2016 and called the driver as to how much time he will take to reach.
We were at the gate of nathella kalyan mandapam near cmbt bus stand, koyembedu, chennai on the 100 feet road.
Driver crossed us after 2minutes in a very high speed (Swift dezire white) no. Tnxxx903 (I got this no as soon as booked the ride now, but later the no was not shown in the app.) reason stated below.
We called the driver and asked him to come back as he had parked the car nearly 100 mtrs away and we were having elderly persons with us n luggage.
Instead of coming back, he called back and he asked our destination and when we told him the destination name which nearly 5 kms away, he disconnected the call.
We waited for nearly 2minutes and got a message that "we tried reaching you to confirm driver initiated booking cancellation. Your booking crn:[protected] had to be cancelled due to no response from you.
Then ant. Message - rs 75.00 cancellation fees will be charged on your next ride.in case you are charged incorrectly, you can claim a refund from the support section on the app.
We waited for the cab, but instead of coming back the concerned driver after knowing the destination cancelled the booking.
We again saw the same cab crossing after a minute inopposite direction and driver staring at us but he didnot came back.
We first took intiative of calling the driver and spoke to him, then why this"no response from us" message came. We waited for him also but he didnot turn up and disconnected the call.
You are requested to note our complain, and take necessary action for the harrassement caused because of the unprofessional driver.
Dr. P k rana, ex-cmo, cil.
Kindly respond in my e-mail