Ola Cabs / Ani Technologies — DRIVER FORCED ME to Cancel my Trip and Pay the cash to him same fare

Hello,
I am using OLA app for cabs booking,
Yesterday i booked OLA cab for Traveling NALASOPARA WEST to THANE EAST STATION to catch express train,
I have booked OLA cab my booking detail as CRN [protected] dtd 11.9.2022
around 8:55am,
driver came and wait for some times, as after i put my luggage on car he tells me to cancel the ride and pay him the same amount in cash. I told him i will not pay cash, i will pay through ola app only, then he forcefully cancel the ride and time was 9.00am approx, then he cancel and tell me to take out my luggage, I told him this is wrong and he told me do whatever you want.
I then again book a ride CRN [protected] on 9.04 am and driver came and ask me the same, please cancel the ride and pay me the amount 750/- to my phone pe., I was help less because i was running late, i have to do the ride and i completed the ride after canceling the same.

By observing to this scenario, I totally regret to use OLA app for my ride,
So kindly remove the charge 100 rs as waiting charges by drivers which is totally inappropriate.

If OLA put cab drivers in their application they should take responsibility of their behavior.

I rest my case here,

Hope i will get justice from OLA team as early as possible.

Regards

Sujit Jha
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