Ola Cabs / Ani Technologies — driver himself cancelling the ride and taking a private fare.

Address:

Coimbatore, Tamil Nadu

I reached Coimbatore junction railway station at around 8.00am on 7/6/19.I had booked an ola ride spot. The driver Shabarish Ks NA reached and told that he cannot take me to Le meridian hotel, as per the tarrif put as Rs 330.He forced me to go on a private ride at Rs 400. He himself cancelled the ride.As I was in a hurry, i couldnt wait. In my next ride on 8/6/19 night from Le meridian back to railway station I was charged a previous cancellation penalty of 50.This is cheating both Ola and me, the customer. Drivers are uaing Ola software to reach to customers and then cancelling to go on private ride.