Ola Cabs / Ani Technologies — Driver rudeness and offer to turn on AC

Address:

Bangalore

We had booked can for airport and we had requested driver to turn on AC for which he gave following reason :

Car window is jammed and when we requested again and again then only window was turned up and car AC was on.

We requested for fan speed increase he asked for booking Mini cab as in Prime sedan he can do only this much. However later when we informed we opted for mini and got sedan and asked to turn on it is turned on.

Car Dickey was fully occupied and for airport luggage again he asked that we should have booked sedan car.

We have informed driver that this is completely unprofessional and way to show market monopoly to behave in any way they like.

Pls address to resolve as Ola service are getting bad for overall customer experience dispite overcharging.