Ola Cabs / Ani Technologies — Driver took longer route and OlA software showing illogical routes

My CRN Number was [protected], date 5th Nov, time 9:08 PM 73.4 KM

The driver at OLA Cab took a deliberate much longer route and was being guided repeatedly to take correct route. The regular route at this time never have traffic is around 55 Km, while the driver run 20 km extra deliberately.

He was deviating continuously from the main route from Indira Gandhi International Airport Terminal 1 Arrival to greater Noida Sector Pi-2.

The initial estimate showing was Rs. 1781 ( attached) however the actual bill came out to be 2168, which is Rs. 400 more due to a very longer route taken. I also found that the software was trying to take illogical route than main route, which appears to be suspicious of tampering the application.

Please get this driver caught and get the application checked and provide me refund of extra Rs. 400 charged.