Ola Cabs / Ani Technologies — drivers cancel the ride two times without any prior information today early morning in thane

Address:B1 502 BRIGHT STAR CHS PHASE II YASHASWI NAGAR THANE WEST, Thane, Maharashtra, 400608

I have book old mini cab two times and both times drivers cancel the ride without any prior information...
If ride is canceled by customer side you deducts 50/- as cancellation charges what is your policy if drivers cancel the ride...
They also get cancelation charges or similar kind of punishment...

You are requested to take necessary action in this matter...

Details of driver,
1.
Name -
Mobile no. - +[protected]
Car no. -

2.
Name - jaysingh motilal yadav
Mobile no. - +[protected]
Car no. - mh 02 cr 9133
+1 photos
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    Ola Cabs / ANI Technologies Phone
    +91 80 6735 0900 [Regd Office]
    +91 80 4665 5300 [HQ]
    Ola Cabs / ANI Technologies Address
    Regent Insignia, #414, 3rd Floor, 4th Block, 17th Main, 100 Feet Road, Koramangala, Bangalore, Karnataka, India - 560034
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