[Resolved] Ola Cabs / Ani Technologies — dropped at the midway, threatened to call police, rude behave, | |||
I was using the ola cab service for two months continuously. I had subscribed ola pass & postpaid plan. But on the 8th of Feb, I had booked a cab in the evening for my wife with my daughter of 4 months. Our driver was Harwinder Singh, cab booking number CRN[protected]. He dropped my wife in the middle of the way and denied to reach the destination and tasked to leave out the cab. My wife denied leaving the cab because there was dark outside and the destination was around 1 km from there. It was strange for me that how is somebody can do like this. At the same time, I called ola customer care but they unable to help us. So anyhow I sort the issue but the driver was very rude. I registered a complaint to terminate the driver permanently because he was not deserving of the cab service at all. I don't want any happening with somebody else seriously. I don't want ola services anymore and don't want to pay ola bill untill unless you show me his termination letter. I will viral this case. You can track and review each and every step of this case. Provide the best solution as soon as possible. Regards Kuldeep Thakur Was this information helpful? | |||
Mar 2, 2019 Complaint marked as Resolved Nothing. They have just said that they have suspended the driver but nothing happened.
I dinn't get any intimation or update from ola..
Also they are not refunding money.
See the reply from ola:
Hi Kuldeep,
Hope you are doing well.
We are sorry about the incident on your recent rides bearing CRN 2744645732. Your request has been actioned as per Ola policies. We continue working towards a guarded and secured commute for our customers. Your co-operation and understanding in this regard is highly appreciated.
Should you need any further assistance, please use our self-serve or in-app support.
https://help.olacabs.com/support#!/home
Thank you,
Kiran V
Ola Support | |||
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