[Resolved]  Ola Cabs / Ani Technologies — dropped at the midway, threatened to call police, rude behave,

Address:church road, block E, Dashmesh nagar, chandigarh, 160103

I was using the ola cab service for two months continuously. I had subscribed ola pass & postpaid plan. But on the 8th of Feb, I had booked a cab in the evening for my wife with my daughter of 4 months. Our driver was Harwinder Singh, cab booking number CRN[protected]. He dropped my wife in the middle of the way and denied to reach the destination and tasked to leave out the cab. My wife denied leaving the cab because there was dark outside and the destination was around 1 km from there. It was strange for me that how is somebody can do like this. At the same time, I called ola customer care but they unable to help us. So anyhow I sort the issue but the driver was very rude.

I registered a complaint to terminate the driver permanently because he was not deserving of the cab service at all. I don't want any happening with somebody else seriously.

I don't want ola services anymore and don't want to pay ola bill untill unless you show me his termination letter. I will viral this case. You can track and review each and every step of this case.

Provide the best solution as soon as possible.

Regards
Kuldeep Thakur
Was this information helpful?
No (0)
Yes (0)
Mar 2, 2019
Complaint marked as Resolved 
Nothing. They have just said that they have suspended the driver but nothing happened. I dinn't get any intimation or update from ola.. Also they are not refunding money. See the reply from ola: Hi Kuldeep, Hope you are doing well. We are sorry about the incident on your recent rides bearing CRN 2744645732. Your request has been actioned as per Ola policies. We continue working towards a guarded and secured commute for our customers. Your co-operation and understanding in this regard is highly appreciated. Should you need any further assistance, please use our self-serve or in-app support. https://help.olacabs.com/support#!/home Thank you, Kiran V Ola Support
Mar 02, 2019
Updated by Kd thakur
Where is resolution? None of you guys contacted me .

You guys are really pathetic. You fuddussss ... you all take the pride from ola.
Mar 02, 2019
Updated by Kd thakur
[Ola Support] #[protected]
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Ola Cabs / ANI Technologies
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    3%
    Complaints
    9455
    Pending
    0
    Resolved
    239
    Ola Cabs / ANI Technologies Phone
    +91 80 6735 0900 [Regd Office]
    +91 80 4665 5300 [HQ]
    Ola Cabs / ANI Technologies Address
    Regent Insignia, #414, 3rd Floor, 4th Block, 17th Main, 100 Feet Road, Koramangala, Bangalore, Karnataka, India - 560034
    View all Ola Cabs / ANI Technologies contact information