I had a ride in OLA cab ( From my home ( VIVIANA Society CRG Pin code :421204 ) to Mumbai International airport T2 terminal, neither I had changed my location or change the direction shown in the MAP, Driver didn't end the trip as I was getting down from the car. It was said that he ended the trip.
Since the payment option was set in OLA money, I thought it would have been done and it will be reflected . I was in rush at the airport to catch my flight
but later on I noticed that driver didn't do that and I reported this case as a complaint to customer care portal . Support Case No:[protected]
Because of availing the next ride in OLA cab and since the additional amount was reflecting in my account, I had to make that payment thinking that the amount ( RS 234 INR approx. ) will be refunded . It has not been refunded . The reason OLA is giving is not viable . Was this information helpful? |
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