Ola Cabs / Ani Technologies — excess charging of fare

On 02/05/19 @ 12.30 pm i travelled from kolathur to chennai central rly stn by ola micro cab. The fare charged was rs 457/-. Later rs 36/- was refunded to my wallet. For the same distance of 15 km on reverse direction booked by my daughter the fare charged was rs 204/-. The component of "fare increase" under which rs 227.82 was charged as showed in below given breakup, is illegal. Immediate refund of rs227.82 sought.

02 may, 2019
Crn[protected]
₹456 15.1 km 32 min
Bill details
Base fare ₹35
Distance fare
First 15 km ₹120
Last 0.1 km ₹1.4
Ride time fare for 32 min ₹40
Fare increase ₹227.82
Ride fare ₹424.22
Taxes ₹32.24
Total bill (Rounded off) ₹456
Insurance premium ₹1
Total payable ₹457
Refund ₹36
Revised fare ₹420

P. C. Gopalakrishna
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