Ola Cabs / Ani Technologies — extra amount charged | |
I have booked ola cab from the p l palace, agra to porsa on the date 09.12.2019. The amount was shown in the ola app while booking is rs.1956. (Crn: [protected]) After completing this ride the fare was shows rs 3219 and driver took full amount of cash. I have filed complaint against this ride on same date over call ola customer support complaint no. (Ticket[protected]. They have assures that we will refund the amount which is charged extra. On the day 16 december 2019 i received only rs.432 vouchers and still the remaining amount has to be refund which is (Rs.831) I have filed again complaint on customer support ticket[protected], but they are not refunding amount saying that it is as per km, ola has calculated the distance traveled by you. I think this is completely insane and fraud, after ride completing they are taking more amount than actual, its completely fraud by ola. I will request you to kindly look this issue and do the needful Was this information helpful? | |
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I had once paid the driver in cash(Rs 499). Ola has been mentally harassing me to clear the same amount via postpaid. Its been 6 months, I have already deleted the app. I receive at least 3 calls and 4 SMS every day and it is mental torture.
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