Ola Cabs / Ani Technologies — Extra charge money

shailender kadayan

from Delhi, Delhi

Address:

Gurgaon, Haryana, 110081

Hello, today i booked cab from noida to delhi and normally when i used cab from same place them charges 500₹ to 600₹ maximum to max. Today they charged 878₹.
Driver took longest route and he filled cng gas also after we denied him.. When we compliant to ola customer, they said that we sorry for that but charges would be same. And we only give 60₹ back. Instead 300₹ they giving me 60₹ only.
Distance is only - 47.4 km. They took 56 km. Why he didn't opt route of dnd and they have charged 200₹ of toll tax.
Ola just making fool to customer. Uber always takes fair decision for customers.
Why should i pay more. Please help me.
Regards
Preeti

+2 photos

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Nov 04, 2016

Updated by shailender kadayan Kindly send message to respond soon..they are not providing any help and not bother to contact to customer. Even I messaged on Facebook but they didn't respond. Customer is nothing for them.They just know how to make customer fool to take fake charges.