Ola Cabs / Ani Technologies — extra charging

I travelled by cab no. Mh02cr8845 from cbd belapur to andheri (E), mumbai of ola cabs. Reference no. Is crn [protected]. At the time of booking the fare was shown as rs. 662/-. But at the end of the trip it became rs. 813/-. This difference is exhorbitant.
I asked the driver to contact their management and find out the reason but he refused to do so.
As i was in a hurry to go to airport to catch a flight to hyd, i could not proceed with argument and paid the amount to the driver. He was very headstrong and adamant.
While travelling from belapur, the driver advised that he will take cng gas on the way and for this purpose he diverted the vehicle towards vashi and took the gas and proceeded towards airoli. I asked him if there is any diversion in route, he said it doesnt matter. It took more than 15 minutes to take gas.
It is unfair to charge such an extra amount for no fault of mine. Hence i request you to please arrange for refund of the amount.

Regards,
Msn moorthy,
Agm (Retd), sbi
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Ola Cabs / ANI Technologies
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    3%
    Complaints
    9455
    Pending
    0
    Resolved
    239
    Ola Cabs / ANI Technologies Phone
    +91 80 6735 0900 [Regd Office]
    +91 80 4665 5300 [HQ]
    Ola Cabs / ANI Technologies Address
    Regent Insignia, #414, 3rd Floor, 4th Block, 17th Main, 100 Feet Road, Koramangala, Bangalore, Karnataka, India - 560034
    View all Ola Cabs / ANI Technologies contact information