Ola Cabs / Ani Technologies — extra money charged choose wrong routes

Address:South West Delhi, Delhi, 122001
Website:www.olacabs.com

Hello.
Good afternoon dear ola. I have a book mini micro cab south bihar to najafgarh on date[protected] around 7:00 pm. Driver choose a wrong route i telling a driver you should choose dwaka mood and dawadi mood but driver not accepted the correct location. He force me uttam nager location better for you. This place is fully trafic. Driver not accepted mistake he charged 1600 rs and warning call a police. Sir please kindly refund my wrong charge and punished the driver and unlocked my ola account

Regards
Anil sharma
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Feb 02, 2018
raghu113's response
Called up your customer care and informed my issue will be resolved. Please provide feedback.
Complaint comments 

Comments

We booked cab at 0750 am and it was indicated arrival time as 3 mins. Cab did not arrive uptown 0815 and contacted driver who informed it would take further 10-15 mins and therefore forced to cancel booking due to undue delay.
I have booked the ride from Collector office Thane to Goregaon IT park. But driver took long time to pick up the call and he cancelled the ride. and didn't pick up the call. I am attaching the screenshot of driver details.

Vivek ([protected]) White WagonR MH04HY5306.

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    Ola Cabs / ANI Technologies Phone
    +91 80 6735 0900 [Regd Office]
    +91 80 4665 5300 [HQ]
    Ola Cabs / ANI Technologies Address
    Regent Insignia, #414, 3rd Floor, 4th Block, 17th Main, 100 Feet Road, Koramangala, Bangalore, Karnataka, India - 560034
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