Ola Cabs / Ani Technologies — extra money charged for parking

Website:Olacabs.com

I have booked an Ola cab Prime Sedan-White Dezire on evening of 9th October from Airport Patna to P.C. Colony Kankarbagh Patna. The total fare shown was 411₹ after booking. The driver told us to pay for the parking charge which is ₹50. My father have paid ₹50 cash for the parking. After reaching our destination ₹412 was the total amount which I have to pay. Driver told us earlier that ₹50 will be reduced from the respective amount of ₹411 because we've paid for the parking but it didn't. And then he insists to pay for ₹412. But when I looked at the bill details on my email from Ola I get shocked to see that the parking charge of ₹50 was already included in the total bill amount which was ₹412 and still driver has made us to pay ₹50 for parking. That means he has cheated us. I never expected this from Ola as I am a regular customer. I want you to take strict action on this.
Driver: Komal Kumar Singh.
Mobile no [protected].
Car: Prime Sedan- White Dezire Tour.
+3 photos
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    Ola Cabs / ANI Technologies Phone
    +91 80 6735 0900 [Regd Office]
    +91 80 4665 5300 [HQ]
    Ola Cabs / ANI Technologies Address
    Regent Insignia, #414, 3rd Floor, 4th Block, 17th Main, 100 Feet Road, Koramangala, Bangalore, Karnataka, India - 560034
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