Ola Cabs / Ani Technologies — extra money paid to driver

Address:Mumbai City, Maharashtra, 400019

Hi,
We had booked a ola outstation cab on 23/10/2019, from indirapuram to binsar. We received a message saying we will get a confirmation of the car details 1 hour before the travel time. At 10.30pm we received a call saying that we have cancelled the car booking which was not done by us. So we booked the cab again for 4.00 am in the morning and again received a message saying will get a confirmation by 3.00am. At 3.00 am we again received a call and message saying we canceled the cab. We kept on booking but it kept in cancelling. Finally one guy confirmed his details are below:
Riding in an ola outstation driven by shahib ([protected]). Otp: 9474 is needed to start the ride after boarding the cab. Share otp: 1313 at the end of your ride to get your final bill amount. Track the ride here: http://olacabs.com/track/23f1bjrd9o

So the amount to be paid is rs. 14500/-

We kept paying him petrol chargers inbetween and also food. (Rs. 4000/-) when we finally came back we had to reduce this 4000/- which we forgot too, in a fraction of a minute we realised and he was not reachable not picking calls etc.. When we complained ola we have not got a favorable response. We tried reaching him again he said he will come and pay cash. But he dint come. He said that ola has debuted from his salary. Could you pls confirm on this??? I had asked him to send a snap shot of the same which he is not sent still!!! There is no assurance from either of them? What are we suppose to do???
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Ola Cabs / ANI Technologies
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    3%
    Complaints
    9458
    Pending
    0
    Resolved
    239
    Ola Cabs / ANI Technologies Phone
    +91 80 6735 0900 [Regd Office]
    +91 80 4665 5300 [HQ]
    Ola Cabs / ANI Technologies Address
    Regent Insignia, #414, 3rd Floor, 4th Block, 17th Main, 100 Feet Road, Koramangala, Bangalore, Karnataka, India - 560034
    View all Ola Cabs / ANI Technologies contact information