Ola Cabs / Ani Technologies — fare calculated for out station trip on 19.12.17 to 20.12.17 found short

Address:Chennai, Tamil Nadu, 600026
Website:ola partner app

We have taken up an out station duty from velachery, ramnagar to tiruvannamalai.
My vehicle no tn 20 cj 5044
1. Trip time taken 1 hour and 29 minutes. It should be taken as 2 hrs. But only counted as one day.
2. The trip crossed over night. The night charges were not allowed
3. Base fare, should be taken for 2 days
4 for mini after 15 km the rate is rs 11.20. But it was counted at the rate of rs 7.20/km
Virtually it has taken 2 days for us and we cannot proceed with further bookings as the driver was sleepless overnight attending the customer.
This trip has resulted in affecting our normal bookings and earnings. So we have lost very much in this trip and the way u have calculated the rates.
Kindly allow the revised rates and pay the arrears
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