Ola Cabs / Ani Technologies — For 6min travel ola said 66min and they changed extra amount for this

Dear Team

Ola complaint number 4622270

I booked ola cab on 16 July 2022 14:15 to travel from khanda colony Panvel to kamothe which is 3km distance. I started my journey at 14:17 and i reached my destination in 5-6min as it's afternoon time and there was no any traffic on road. When I booked ola cab it shows 120rs fare. But when I ended my trip it shows 179 rs. When i checked my bill invoice it shows 59rs charged for 60min extra time taken to travel. I saw travel end time in invoice shows 15:24 infact travel ended at 14:24. In between traveling i saw driver changed mobile time stamp and increased time to 1hr. I send mail to ola with all details but no any action taken till now. I recieved ola bill invoice at 15:10 on which they mentioned trip ended at 15:24.

59rs is not big amount but ola should take action against such drivers.