Ola Cabs / Ani Technologies — Fraud company fooling customers with high peak prices

Address:500028

I have decided to use ola ride when the app was showing 2.0 surge. My drop location was 1.6 kms and it was my usual route but I was shocked to see the bill on 13th September 2016 with 196 rs. They have charged me 4 times more and when I contacted customer care they had sent me calculation which doesn't make any sense.
Base Fare: 80.0
Ride Time Fare For 11 Min x Rs.1/min: 11
Total Without Peak Pricing: 91
Peak Pricing (2.00x): 91.0
Total Fare: 182
Sub Total: 196.19
Rounding Off: -0.19
Total Bill: 196

I have included the fare break up sent by their customer service. Even their customer services don't know simple math calculation.
I want refund of additional charges to settle this matter.
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Sep 19, 2016
Updated by Azkiya Ikram
The booking # CRN[protected]
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Comments

I ride on ola on 8sep driver of ola cancelled ride himself n ola cut money rs 50 without any reason so i would like to give my monry back with panalty thankdd

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    Ola Cabs / ANI Technologies Phone
    +91 80 6735 0900 [Regd Office]
    +91 80 4665 5300 [HQ]
    Ola Cabs / ANI Technologies Address
    Regent Insignia, #414, 3rd Floor, 4th Block, 17th Main, 100 Feet Road, Koramangala, Bangalore, Karnataka, India - 560034
    View all Ola Cabs / ANI Technologies contact information