Ola Cabs / Ani Technologies — Fraud company should be banned

Address:	Kolkata, West Bengal, 700074
Website:	www.olacabs.com

First of all you received the cash in advance but didn't provide me the drop at my scheduled location (OSN[protected] which is very unethical and compared as stealing or robbery.

We have waited for more than 10 mins but the shared co-passenger didn't show up at the scheduled location and he asked the driver to pick up from a different location which was far away from my scheduled destination. (THIS IS NOT IN YOUR POLICY FOR OLA SHARE RIDES. PLEASE FIND THE ATTACHED NORMS FOR SHARE RIDE).

And the shameless, illiterate, greedy punk i.e. the driver (who doesn't know how to operate the apps & follow the navigation) asked me and my wife to leave the cab middle of nowhere because he had to pick up the co-passenger since it's his business and asked us to wait until the co-passenger board to the cab. But as per policy we should wait for 3 minutes only. Do you have any control over your drivers?

Most surprisingly, when I called the SOS service for his rudeness from the Ola apps, the ola representative started mocking me. I asked the full name of the representative but he did not disclose his full name (kept telling me Mohammed.. Mohammed.. mockingly)..

It was the worst, insecure and unsafe journey I ever had in my life. I had to take an enormous mental pain and trauma for your unethical behavior. I'll never recommend ola if you are travellin with your family.

This organization run by the bunch of fraud people. Shame on you guys!!..