Hi,
I was book an Ola cab from Kempegowda International Airport Bengaluru, KIAL Rd, Devanahalli, Bengaluru, Karnataka 560300 and I wanted to go to VAMA Retreats, Survey Number 27-1, Canterbury Castles Layout, Oodanahalli, near Nandi Hills, Karnataka 561205. On 8 Jun 2022, I booked an Ola cab by using the Ola app. When I added the destination point at that time the fare charges showed 1040/- Rupee to me on their app. The destination was 32 km from the pickup point. When I reached the destination point the fare charges were suddenly changed and it has shown 2984/- to me. I had availed of the cash option. I had paid that amount of 2984/- rupees to the Ola driver. Then the next day I contacted Ola customer care and told all story. After verification, they apologized and agreed to refund my money within 10 days. The amount of 1921/- rupees, After 25 days, they did not return my money. I have continually mailed to the Ola support team but they did not responding to me yet. Please help me with this. I have watched screenshots along with this complaint.
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