| Address: | 560034 | | Website: | Ola cabs |
This is a trip that my husband took from electronic city bangalore to koramangala 1st block on 12th june 2018.in the app it was showing rs.354. Eventually bill came up to a whopping rs 595 of which my husband paid rs 155 in cash and the rest got deducted from my ola credit. When complained, i received such bad response from their customer care saying they can’t help. Somehow they credited back rs 242 back to my ola money.
Now comes their integrity and transparency. They want me to pay back whole of rs 1000/ in which the money they credited would be included. Then what’s the point of putting the money we paid extra during that trip. While i try to clear the dues that money is again going back to them which has a small tick below the amount. It says use the ola money which these fellows have credited back which i lost due to their overcharging trip. Then the amount i have to pay shows up as rs 759. If i am not using the ola money, i still have to pay rs 1000/ -.
What does the ola cabs think that the customers are fools? Ola credit is one of the biggest fraudulent practises in which they can loot u of more money for every trip and later on over charge and make u pay double for the trips u take. Your trick didnt work with me. I don’t care if i don’t have ur fraudulent service and i will not pay back the money u cheated from me.
Parvathy menon Was this information helpful? | 
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