Ola Cabs / Ani Technologies — Fraud Olacabs driver with the worst ever behavior.

Address:	New Delhi, Delhi, 110009
Website:	www.olacabs.com

This incident happened on 25th February 2017 at about 2 am. I had to go to the airport and my battery was too low again. So, I booked an Uber cab and it was confirmed as I received a call from the driver. Unfortunately, my mobile was switched off due to low charge but as I noted down the number I thought that would work. In hurry, I just noted down the number but forgot to have a close watch at the driver's face. So, I went to the point where it would be easy for the driver to pick me up. Reaching there I met this OLA CAB driver and as I asked him if his name was (the name o[censored]ber driver), he immediately said yes(where he actually was a different person). I again was unable to check the same as the mobile I used for booking was already switch off. So, we got in the car and after moving a while I got a call from the actual Uber driver but then I couldn't guess the fraud. The Ola driver was so cunning that he asked me to handover the mobile to him to talk to the driver by himself. He talked to the driver and convinced him to cancel the booking and see for another ride. But I smelled something going wrong and asked him if he was an Uber driver but he said he works both with ola and uber. So, as I was getting late for the flight I ignored the situation as I already was in his car and I was in fear that if I argued with him that moment he may harm me in any manner whatsoever. So, I kept quiet. But later after reaching the airport when he said me the price, it was showing Rs. 892. I was shocked as in Uber the estimated price was Rs. 362. Then I was sure that there was some problem with the driver. Later by then, I got my mobile charged with powerbank. So, when I confirmed he was the person with a different name and different vehicle. I was shocked seeing the cunningness of the driver to deceive me his identity the whole road. When I realised the truth I refused to pay him until he shows me his identity card, but as I already was late for the flight I thought of convincing him at a lower price which he agreed at Rs. 518. So, I paid him and rushed to catch my flight. But this was a very bad experience for me with OLA. I am a frequent customer of OLA and have the feeling that being an Indian company we should promote it as far as possible. But seeing that it employees such bad mannered cab drivers and frauds I now fear to board any ola cab in the future. Will not take an Ola cab until this driver would be punished in any way whatsoever.