Ola Cabs / Ani Technologies — Got charged on UPI and had to pay same on cash

Address:

Bangalore, India

My name is Nikhit Shaju. I had taken a Ola Prime sedan on Monday, March 8th 2021 CRN [protected] at 11:48 am from SG Palya to AvalahallI.

Half way through the trip I paid the cab amount - Rs. 411 through UPI and it came up as charged on my Gpay account as given below in the attachment and also on the app.

Once I had reached the location, the cab driver showed me that I required to pay the same amount again as it had not been credited in the system, and I had to pay the amount 411 to him again as given in the attachment.

Kindly do the needful and refund the extra amount back to my UPI ID.

Photo 1: My Gpay account being debuted
Photo 2: My payment to the Ola driver

Thank you,
Nikhit Shaju