Ola Cabs / Ani Technologies — harassment by auto driver

Address:

411017

I booked an autumn 3wheeler at about 7.30pmon 11/05/2018 pick up station was balewadi sports village, mahalunge, pune to park royale, opposite akash ganga, rahatni, pune. The otp was 5842. The waiting time was shown 8 minutes, but even after contacting driver of auto, the driver did not turn up even after 20 minutes. I contacted ola app and they advised to cancel the booking, and submit a fresh booking, i complied and accordingly booked a fresh trip, the next otp was 7089 and the auto allotted was belonging to same driver, again i had to wait for another 15 minutes and the driver dodged me again, wasting my time again and again. This a breach of customer's confidence and harassment also.