Ola Cabs / Ani Technologies — Harassment by customer care personnel | |||
I booked a cab in chennai on 7 oct 2016 and cab (TN 22 CX 9222)was allotted to me and i boarded cab around 9 pm. when the driver was about to start the trip by entering the crn no(CRN[protected] he got an error message and after which i contacted the customer care. i was asked to deboard the cab without any explanation and when i sought the same i was not given any and i was ill treated. i was also suggested rudely to look for alternative arrangements. customer care person also said that he will take this as feedback and then i interrupted saying it is not feedback but complaint. later i got mail saying ticket has been resolved(without my involvement!!!). These people are harassing customers in the name of customer care. Was this information helpful? | |||
 Add a Comment | |||
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
3%
Complaints
9455
Pending
0
Resolved
239
+91 80 6735 0900 [Regd Office]
+91 80 4665 5300 [HQ]
Regent Insignia, #414, 3rd Floor, 4th Block, 17th Main, 100 Feet Road, Koramangala, Bangalore, Karnataka, India - 560034
Post your Comment