Ola Cabs / Ani Technologies — Harassment by your driver .

Address:	Kolkata, West Bengal, 700005
Website:	www.olacabs.com/info/faqs#Bookings

I have booked one cab at 12.26 PM today.I was allotted one cab no WB23C8803. My CRN No was[protected] & driver's name was Mr Dilip Das.It was shown one min from my pick up location.But after waiting for 10 min I contacted the driver Mr Das by phone.It was found that he was waiting near the same location at the time of booking.He told that he has reached the pick up place.But it was 0.5 KM from the pick up location.He was reluctant to come to the pick up location & insisted me to cancel the trip.I was waiting with my 83 years old mother.So I have no other option but to cancel the trip & to arrange for other option to reach my destination.So I have to suffer in spite of my confirmed booking.
Sir this type o[censored]nexpected poor service is not good for your reputation.Kindly look into the matter so that this type of incident do not happen in the future.