| Address: | Mumbai City, Maharashtra | | Website: | www.Olacabs.com |
On sunday night (i. e on january 22, 2017) i have booked cab by ola app for koper khairane from colaba. while booking i didn’t asked for any surge charge even i didn’t received any information like sms, mail etc. as earlier ola used to do). also nowhere it’s mentioned that ola is going to charge by this much rate.
I have booked micro considering the fact that it will be suit to my budget. when i reached to destination and asked for the bill, i was completely shocked. they have charged me heavily. i paid the charge of luxury car for micro cab which is completely injustice to me.
They have mentioned term “ fare increase” for that they didn’t gave the justification. i approached ola for various time but they denied to return my excess money (app. 600 rs.).
I have been cheated by ola. please look into this matter.
Please find below details of invoice.
Bill details
Base fare ₹55
Distance fare
First 20 km ₹120
Last 13.2 km ₹158.4
Ride time fare for 44 min ₹44
Fare increase* ₹566.1
Total fare ₹943.5
Toll / parking fee ₹35
Taxes ₹75.69
Total bill (rounded off) ₹1054
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