I had booked an ola car from Kalina To Andheri (Amboli) oneway on 4th November. The normal taxi fare is Rs.192 to 200 for this route. While booking it showed Rs.196 and accordingly I booked. However, when I sat in the car and while submitting my OTP the fare changed to Rs.453/- which way too high for that distance. Since I had already sat in the car and the driver had started the cab, I did not cancel the same. However, on completing my trip I raised a complaint on OLA support about the high fare charged. Since I have option of postpaid, I did not pay the amount. I had repeatedly raised complaint with OLA for reviewing the fare charged and to charge me according to normal fare. They have failed to respond and now they have added Rs.50+Rs.50 as penalty for late payment and now they are asking me to pay total Rs.553/-. they are now also threatening me with legal consequences. In the past OLA cabs have history of charging me high fares after completing trips. PLs. take action on this and help me. Was this information helpful? |
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