Ola Cabs / Ani Technologies — higher charges taken on 03.02.19

K L vadhwani

from Betul, Madhya Pradesh

Address:

Gwalior, Madhya Pradesh

We have travelled by Ola auto vide txn no
CRN [protected]
Today i.e.03.02.2020 from S P Office Gwalior to Madhavganj Gwalior, at the time of booking app shows bill for RS 68/ but inspite of telling to driver for root, he ride for long root resulted higher charges for RS 81/ means RS 13/ was charged higher and while telling to him for excess charges he refused and we were compelled to pay RS 81/ instead of RS. 68/
Kindly make an arrangement for refunding of RS 13/
K L VADHWANi
[protected]
[protected]

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Feb 03, 2020

Updated by K L vadhwani Kindly read 03.02.2020 instead of 03.02.19
Wrongly written in subject.

Feb 04, 2020

Updated by K L vadhwani No response rec'd till time

Feb 05, 2020

Updated by K L vadhwani On 03.02.20 travelled vide CRN [protected]
Whereas estimated fare was 68/ while compiled to pay 81/(13 excess) due to wrong & long root used by driver inspite of telling him.
Complaint made on this platform, no replied and on Ola app not satisfactory reply is rec'd and unable to contact.
Make an arrangement of refund of RS 13/ .
K L VADHWANi
[protected]
[protected]

Feb 11, 2020

Updated by K L vadhwani No response/refund of excess money charged till time, & problem is resolved by co on this platform which means they there is no effect of this platform over co for solution of problem.