Ola Cabs / Ani Technologies — Higher fare | |||||
On 03/10/2016 I booked a mini car on ola cabs app in my mobile, I traveled only for 4 minutes 0.9 km, I was shocked when got 112 rupees charges.I called to ola cab for this but customer care executive said me that mini cab charges are 100 rupees for first 4km.in India government approved taxi meters starts from 37.5 rupees, how can ola cab charges 100 rupees ? Even they sent me maruti wagon R car. I had to paid 112 rupees for 4 minutes rides.there was not message pop up on ola cab at the time of confirmed the booking that minimum charges are 100 rupees. Ola cab giving big advertisement on emails and hoarding that drive in a ac car at 6 rupees per km.this is really one kind of fraud with the passengers.they are telling that car ride is cheaper than auto rickshaws, after this bad experience I never suggest to anyone to use ola cab.they are making lots of people fool like me .I wasted 17 minutes on mobile call regarding this issue with ola customer care center supervisor Mr.Tabrez, he gave me my complaint id 21920931.don't know this reference id has any real complaint or not, I waste 112 rupees on ride for 4. Minutes and 16 rupees on call, so total I wasted 128 rupees and 21 minutes for 0.9 km travel, tell me is it really cheaper ride ? Seems making fool with hide and seek policies of ola cab. I decided to file legal action in court against ola cabs.how can they charge like this without any pre intimation on ola cab? They have to mention before final confirmation of booking about the minimum charges.and stop the advertising "6rupees/km." No sense of this type of advertising. I had a very bad experience. I will go to court against ola cabs Ola have to return my money or have to give next ride free Regards Manoj Kumar [protected], [protected] Was this information helpful? | |||||
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