Ola Cabs / Ani Technologies — Higher fare than expected/shown

Address:

Hyderabad

On Thursday, December 09, I took an ola ride With an estimated fare amount of ₹410, later when I got off the cab, the trip hadn’t ended on my phone and the drive asked me to pay the shown amount that is a whopping ₹769. I was in a hurry to reach office so I simply waited for the trip to end on my phone and pay him accordingly. So I am told the server is down, I pay as I am in a rush to resolve the issue later. What happened next made me delete ola from my phone. The trip showed that I took a short ride of 2.4km costing ₹101. So even when I try to choose the option of I was charged a higher fare, the automated message would say I paid lesser I.e ₹101 for a booking costing ₹410. Ola should really get their ### together!