Ola Cabs / Ani Technologies — I am complaining about....A Pathetic ola driver and the worst service !

Address:Thane, Maharashtra, 400605

I booked a cab from kalwa to parel in morning peak hours, the driver was on time and we headed towards parel from airoli . Near vitawa petrol pump the driver received a pick up at Vrindavan society which is 4.5km away from vitawa ! According to your rules regulations a driver has to take any pickup around 6km from the car's location. In this situation, i was heading towards airoli and ur rules made me go back to Vrindavan via kalwa(my pickup location). And after wasting my 20min due to heavy traffic we headed to parel from Thane, Mulund chek naka !

The driver would have asked the passenger to book another cab as vrindavan was not in this way to parel .Neither he told the passenger that he alredy has someone in the cab who is getting drop at parel nor did he spoke to me in good manner, the driver said "madam vrindawan seh bhi road hoga to parel " how could he just say that!! Wherever you go in mumbai there are 10 different roads for a single destination. Does that mean your 6Km would take me to every other place just because the driver wants to earn money and cannt cancel the ride !

Is this the way ur rules regulations work ?

The driver just had to pick up more people so as he can complete his target in time !

I completely agree with the 6Km funda of yours, but that doesn't mean your driver will take an U turn and go to some place which doesn't lay on his way
+1 photos
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Ola Cabs / ANI Technologies
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    3%
    Complaints
    9458
    Pending
    0
    Resolved
    239
    Ola Cabs / ANI Technologies Phone
    +91 80 6735 0900 [Regd Office]
    +91 80 4665 5300 [HQ]
    Ola Cabs / ANI Technologies Address
    Regent Insignia, #414, 3rd Floor, 4th Block, 17th Main, 100 Feet Road, Koramangala, Bangalore, Karnataka, India - 560034
    View all Ola Cabs / ANI Technologies contact information