Ola Cabs / Ani Technologies — I am complaining about the driver and customer support of Ola company

Address:

Bangalore, Karnataka, 560037

On 23 Nov 2016 I booked a cab from hospital to my home as I just delivered and was with my 3 days old daughter. I talked to the driver on call and told him the location he said because of traffic he will be a bit late.i said fine. When he finally arrived, iplaces my luggage and provided him the crn no. He said the crn no. Does not match.i talked to the costumer support executive he told me my cab is cancelled. When I asked why and I did not cancelled it he said you will have to get down and booked another cab.
The driver just threw the luggage on the road and I was standing with my daughter clue less. After trying hard for 15 -20 mins in cold evening I got an auto and came home.
Never book and trust Ola especially in emergency.