Dear sir,
We have deselected the insurance option while booking ola taxi, still we have been charged us 49.00 towards insurance.
This is unfair trade practice. They should not make automatic isurance selection option. They should leave it to customer whether he/she requires insurance or not.
I remember clearly that i have not selected insurance. I have enclosed bill for your reference.
Hence i kindly request you to take strict action on this unfair trade practice.
Regards
Sreenivasulu
[protected]
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