Ola Cabs / Ani Technologies — I have charged twice for single ride

I had booked a ride via ola cabs and paid the amount during ride via phonepe but due to some technical issues payment was failed but money was deducted from my account, and i paid cash also after terminating the ride and when I complained on ola cabs they said we will communicate within 7 working days, such a useless response I got from there side.