Ola Cabs / Ani Technologies — I paid in cash still I am charged in my account to pay I gave the driver extra money also

Hi
I would like to file a complain on ola driver dileep kumara car no KA408965 CRN no [protected] I booked the cab to go to the airport.i tried paying online as it got denied driver said me to pay in cash I paid him in cash and 100 rs extra and thanked him for the service now he is denying that I paid him and the amount is reflecting on my account to pay online again .when I called him he's is saying please please ma'am .I have raised multiple tickets in ola but to no avail . Please help me