Ola Cabs / Ani Technologies — illegal charging

Address:

Bangalore, Karnataka, 560102

I have recharged mine ola wallet for rs. 999 and have taken 4 rides in 2 days.

However, the app is showing for me 3rd ride availed from my side on 18th-september-2017, which i have not taken and the same was confirmed by ola care executive ilham.
Ilham has also confirmed the same from zipcash team and they have also confirmed about the 2 rides only for 18th-september-2017

I used to go to my office and then back to home.

Could you please let me know the reason for the same and refund the deducted amount instantly?

On contrary, the customer care executive are very rude in talking as they think themselves of god.