Ola Cabs / Ani Technologies — I'm complaining about driver

I'm a regular customer of ola from hsr layout to electronic city and vice a versa...
Tonight i booked a share cab from e. City he took my booking and when i called he said i'll come after reaching the location he doesn't open the door if the car and allow me to enter and talking over phone after 5mints he told me to go for another cab for this ola charge me 20 rupees fine of cancellation, all though the driver cancel the ride. What nonsense is this...
I want fine for this
Driver name - hanamantraya koli
Phone no-+[protected]
My osn no [protected]