Ola Cabs / Ani Technologies — incorrect destination

Address:

A504 Vaishnavi Nakshatra Apartment, Tumkur Road Yeswanthpur, 560022

Booked ola auto for my son and mother to drn colony palace gutahalli today. Had to reach destination in 15minutes for some important appointment. Driver destination booked was sanjay nagar. Myself over phone and my son in the plleased so much that our destination is in gutahalli not sanjay nagar as he was claiming. Took them to sanjay nagar for we paid rs.120 and again from there to our desired destination rs.100. Reached an hour late for the appointment. My mother who is new to bangalore had very bad experience in ola auto. Atrocious. Return journey in normal coated only rs.85. We need proper explanation for the entire episode.. And refund our amount which was collected more than what was actually due from us.