Address: | Hyderabad, Andhra Pradesh, 900047 | Website: | www.olacabs.com |
Hi my name is Sunny Abraham.
No. [protected]
Email: [protected]@gmail.com
While booking the app didn't show any peak pricing or surge charge but after reaching the destination the bill was 3x times of the normal bill. In general it cost 180- 210 for 14 km but it costed 527 for it. It's illegal to charge excess amount with out warning or acceptance of consumer to pay such high price before booking. I am willing to pay the amount for my ride but it's illegal to rob customer money like this. Ola believes their app more than humans. They forget the app is made by humans and not by God and it has full of bugs. Customer care doesn't support or understand us it just keep repeating the script that amount can't be reverted. Very unhappy and I wish God punish Ola and everyone who robs customer like ola illegally.
Regards,
Sunny Abraham Was this information helpful? |
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