Ola Cabs / Ani Technologies — irresponsible driver who cancelled the trip on his own irresponsible behavior

Address:

411051

I had booked ola cab today (23.10.7) at 14.26 pm. Otp was 5780 and car no. 621 (Swift as per online booking) for travel from nityanand hall hingne khurd pune to pune airport. It was showing 6 minutes to arrive the cab. I had contacted driver at 14.29 pm. He told me that he is at wadgaon & it will take another 8-10 minutes to arrive at pick up location. So i was waiting at the door of nityanand hall since 14.30pm. However driver didn't turned up.in fact he may had stopped elsewhere and not turned up at nityanand hall. I think he may be delayed due to traffic. I unexpectedly received cancellation message at 14.41pm stating that cancellation charges rs. 50- are due from me and adjusted in next ride which is totally the fact of irresponsibility. Driver of cab name appears ketan j. He even didn't had a curtsey to call the passenger if he had waiting somewhere else. I had to catch a flight. This irresponsible driver created a great trouble and hardship to me. Anyhow, i had made alternate arrangements in hurry as time was very short. You are requested to take stern action against above driver. Recover rs. 1000/- from him. Also cancell the cancellation charges which was the foolish act of driver and not of mine. Sheikrishna joshi. Mobile [protected]