Ola Cabs / Ani Technologies — kyc document verification not completed yet, i submitted documents in ola portal 3 months back itself

Address:

Door No 57-58,1st Main,siddanna Lay Out,Konanakunte Cross, Bangalore-560062, 560062

After documents submitted into ola app, physical verification not yet done, now i have urgently need to go out of state but i observed after called to customer care no proper response keep on transferring call to next level, they are telling to verification will be done after 7 days only, like that 3 months over but no solution, now i cant load ola money and i cant use ola app with out soft cash load, no having seriousness, about customers complaint very difficult to me to continue with ola, customer satisfaction of mine is very low