Ola Cabs / Ani Technologies — Misbehaving of driver and customer care executive

Address:

110053

Hello sir,
Mera naam dr. Sunil kumar hai. 09 sep ko dophar kareeb 2:40 pe mene ola cab se ek cab book ki jo ki ek alto car thi. Or uske crn no ki last four digit 1111 thi. Car ka number dl1rt 8442 tha jo ki [protected] se book ki gayi thi. Pahle to kaafi wait karne k baad driver aaya or jab aaya to uski car me ac na hone ke karan mene ushe bola k car me ac nahi h. To usne kaha ye car ese he hai or ye micro me book hai to bina ac ke bhi iska charge costly hai. Fir bhi me ready ho gaya car me jane ke liye. Par uski car me mosquito bhi the wo ke kafi paresan kar rhe the. Mere kahne par ki is car me mosquito hai bhaiya to usne kaha ye to har jagha milenge delhi me. Is tarha ki wording ka wo lagatar use kar rha tha or car me smoking kar rha tha. Or wo drunk bhi tha. Uski itni halat or batmiji dek mene car ko rok kar cab cancel karne ko kaha jo ke sirf 700 meter he chali thi. Jiska usne mujhse 97 rupees charge kiya or mere punchne par ki ye itna bill kaise hua to bola k me apne ghar se bil nahi banwata hu. Or ye dena he padega. Meri wife us driver ke drunk hone k karan kafi dar gayi or mujhe bill pay karna pada. Coustmer care par jab mene baat ki to ola cab ki sofia biswas ne mujhe kaha k apko payment karni he padegi kuch b ho.
Or driver ne coustmer care executive se jhut b kaha ke uski car me ac hai. Driver itna nashe me dhutt tha ki usse khada b nahi hua jaa rha tha

Sir or mam me apse bus yahi request hai please ese drivers ke saath sakti se pesh aaye. Ese he drivers k karan women delhi me safe nahi h. Rape or chedkhani ka darr unhe satata hai. Sir please aap ek strict action le is driver or ola can k against.
Its my humble request to you.
Thnx sir
Dr sunil kumar
[protected]
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