Ola Cabs / Ani Technologies — misbehaving of ola auto driver

Address:

Raipur, Chhattisgarh, 492001

If i ordered a ola cab than ola should be present within 10 to 15 mins but after waiting long for 45 mins driver calls and asking me where to come, after waiting so long i reached my destination than he is firing on me saying vulgur words and misbehaving, here it his number [protected], if they are riding private passengers also than why ola hire them for ola cab/mini, they used to approach private passenger than ola passenger has to wait so long, instead why we use ola, ola is nothing instead for cancellations ola is charging me 15 rupees fine. What for? Ola also has a fault in its website they are not tracing location correctly automatically. All the mistakes are done by ola and ola drivers and charging fine on customers. Bad service by ola.