Ola Cabs / Ani Technologies — Misconduct by driver

Address:Mumbai City, Maharashtra, 302019
Website:www.olacabs.com

I booked ola cab at about 4:15 pm on 6th feb 2017...driver's name -MAHENDRA SINGH GURJAR...cab no- CRN[protected] MICRO) (jaipur)
i called him to ask how much tym he would take to reach my place...
he said he would take approx 20 min
as i was in a hurry i cancelled the booking (as it was my right to do so nd thrz no rule which says tht i could nt cancel my booking)
i booked another cab.
meanwhile tht driver mentioned above called me n said " madam mere phone me balance nh ap mujhe call kro "
i thought its the new booked ola driver's call so i called n asked
he started with this

"tu pagal h kya bhn**** tera dimag khrab h kya **** teri maa *** ******* ...****...*****...m****...

nd he continued this for about 6 min's in the same tone n abusive language, before i could even ask y the hell was he abusing me, i kept my cool n kept the phone down...
i was in shock as i thought ola was a very good company nd recruit only good charactered drivers...
i m a regular customer of ola n travel every week by it
bt this kind of behaviour is not only unacceptable by a woman bt it creates a doubt in my mind whether i should go for ola the next tym i think of travelling or switch to another cab company..
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    +91 80 6735 0900 [Regd Office]
    +91 80 4665 5300 [HQ]
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