| Address: | Bangalore, Karnataka, 560017 | | Website: | www.olacabs.com |
I have booked cab on 3rd Nov at 4:30 PM for airport and cab arrived at 4:35 and i told him to wait for 2 min my family was getting down from second floor, in between the driver cancelled the trip and got automated voice call saying that your trip is cancelled by driver press 1 to book another cab then i pressed 1 to book and another cab cam after 20 mins approx 5:05 PM and i missed the flight because of 10 min late.
If the first cab would have dropped me i would have reached on time and it costs me 15000 rs to book another flight.
Its horrible service when i contacted ola support they told that we have taken action against driver but what about my money.
these people are cheating our money
Mail reply from support:
Thank you for your response.
We understand your concern regarding the booking CRN[protected].
We would like to inform you that the cab was realloted in the same booking due to which you are unbale to see the cancelled booking. We would also like to inform you that we have already forwarded the details to the concern team to take necessary action against the driver as per Ola policy and procedure.
We regret to inform you that we will not be able to process any refund for this booking. Was this information helpful? | 
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