| Address: | Mumbai City, Maharashtra |
Today we have booked ola from our
Place lakhmsi nappo road matunga
East to 60feet vasai west and the
Ride estimate was given as rs 1083
On contacting the driver mr laksman
He told us that he is at tt dader and
Would take 10 minutes to reach our
Place. When he did not reach our
Place at rustomji we contacted him
On his cell to know reason then he
Inquired where you would like to go
We said we have. Confirmed booking
For vasai and ride amount is fixed by
Ola rs 1083 we regret to inform that
The driver. Told us no immediately
Saying that for vasai return ride is not
Available and hence booking. May be
Treated as cancelled we were surpris
Ed that our booking has been cancel
Led by cab driver without knowledge
Of your company so also we did not
Receive any message from you as well
We have ultimately booked taxi from
Uber to travel vasai which please note
We seek your return communication to
Our satisfaction as we are very much
Annoyed with the manner in which we
Were refused to ply ola taxi. To vasai
Which is very much part of mumbai
Suburb and the concerned driver with
Out your knowledge ought not to have
Cancelled the confirmed taxi.
We await to hear from you as we have
Patronised your taxi
Thanking you in anticipation
Yours sincerely
Jiwankumar mehta
10/12/2017 at 8.51 p. M
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