Ola Cabs / Ani Technologies — Nitin, mobile no. [protected] has given me very bad experience of ola.

Address:Mumbai City, Maharashtra, 400029
Website:www.consumercomplaints.in/new_complaint

Mr. Nitin (contact no. [protected]) has behaved badly and shown absolute careless attitude. I called him several times. In each conversation he did not tell where he exactly was as he was wandering somewhere else. When I was trying to guide him, he instead o[censored]nderstanding where I am located, he cut my calls, hung up and even left the conversation abruptly. He wasn't communicating well. He took more than 15 min to call when he was in my vicinity. Carelessly ignored my instructions which lead to the pick up point and cancelled the booking himself and switched off his phone. I have been charged cancellation fees. I want the refund because he has behaved badly and Carelessly spoiling my experience and I'm charged cancellation for not requesting cancellation at all. He certainly spoiled my experience and had very careless attitude. Absolutely shameless behavior. My friend (registered with Ola) booked the cab as she was at my house and I was trying to guide him through out which turned out pointless.
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You've been upgraded to Prime! Bikash ([protected]) is on the way to your location in white Swift Dzire WB052544. 1.7 times peak time charge is applicable on this booking.

This car drier refused to cone at pickup location and was giving useles excuses.. its vry pathetic to hear such excuses. Llease take strict action.

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