Address: | Varanasi, Uttar Pradesh, 221006 | Website: | www.olacabs.com |
I books a can like around 4:30 for 6:25 and received a text of sharing driver details 15 min befor the ride. And i waited for almost 6:20 for the message and did not recived any message not a single message even of apology that we'll not be provided with the cab, my main problem is that if they are unable to reach then they shluld inform is before the time. And after calling coustmer care they said you can make an immediate booking i mean how can we make immediate booking if there is jo cab availabe and if that same [censored] happens again what then? If they are unable to provide us cab on time why the hell are they operating the company, why are they making fool? I am sory to say but this is my third time, i m facing this problem and m surely m not going to book any rides further. M really nd really disappointed with this activity and i warn others also not to book any rides with ola again! Was this information helpful? |
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